List of Subcontractors
More possibilities through partners we trust.
Since the foundation of Flownative we have tried to outsource everything which does not belong to our core business. Because we want to keep our heads clear for the essential, stay flexible instead of hire lots employees who take care of infrastructure and paperwork.
Besides, in our opinion it hardly makes sense these days to run your own infrastructure. Telephone system or data center? There are service providers who can do that much better, because it's their core business.
On this page we keep an updated list of all subcontractors we are working with. In order to use their services, we need to provide them with certain data – depending on their area of responsibility. When it comes to personal data, we take special care to only trasmit the data really necessary ("Datensparsamkeit" is a well-known German word for a reason).
We made contracts for order processing (according to GDPR) with all of the subcontractors in order to protect your and our data.
| Subcontractor | Service | Contact | What for? |
|---|---|---|---|
| Auth0 | Identity Management | Auth0, Inc, 10800 NE 8th Stree, Suite 700, Bellevue, WA 98004, USA | Service for centralized login and password management, used for the "Flownative ID" customer accounts. |
| Basecamp | Project management and collaboration tool | Basecamp, LLC 30 North Racine Avenue, Suite 200 Chicago, Illinois 60607, USA | Internal communication and coordination of projects and tasks. In some cases, for communication with our customers. |
| Binect | Mailing | Binect GmbH, Robert-Koch-Straße 9, 64331 Weiterstadt, Deutschland | Sending letters (that's emails made of paper!) |
| Cloudflare | Services for hosting | Cloudflare, Inc. 101 Townsend Street San Francisco, CA 94107 USA | Providing CDN and DDoS protection and other services, as per individual agreement |
| Deutsche Telekom | Cloud Hosting (Open Telekom Cloud) | Telekom Deutschland GmbH, Landgrabenweg 151, 53227 Bonn | Infrastructure for Flownative Beach for specific customers. |
| FastBill | Accounting tool | FastBill GmbH, Wildunger Str. 6, 60487 Frankfurt am Main, Deutschland | Creating and sending quotes and invoices; management of supporting documents |
| Cloud Hosting (Google Cloud Platform) | Google Cloud EMEA Ltd., 70 Sir John Rogerson’s Quay, Dublin 2, Ireland | Infrastructure for Flownative Beach. | |
| Hetzner | Hosting | Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany | Infrastructure for Flownative Beach. We also use Beach for our own internal systems, for example for our customer management tool. |
| Kimai | Time tracking | Kevin Papst, Schweidlgasse 46/1/13, 1020 Wien, Austria | Project management, time and budget planning, time tracking |
| OpsGenie | Incident management | Atlassian. Pty Ltd, Level 6, 341 George Street, Sydney NSW 2000, Australia | Management of incidents; assignment and notification of admins who then need to come up with a solution |
| Postmark | Email sending tool | Wildbit, LLC, 225 Chestnut St, Philadelphia, PA, 19106, USA | Sending of transactional emails, like user invitations or notifications. |
| Sentry | Error tracking | Functional Software, Inc. d/b/a Sentry, 132 Hawthorne Street, San Francisco, CA 94107, USA | Automated collection of errors in our infrastructure and applications. |
| Stripe | Payment provider | Stripe, 185 Berry Street, Suite 550, San Francisco, CA 94107, USA | Payment via credit card or SEPA direct debit |
| Zammad | Help desk | Zammad GmbH Marienstraße 18 10117 Berlin Germany | Coordination of and working with customer requests and support topics. |